Privacy Policy for HAATH
Last Updated: 04 June 2026
HAATH ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use the HAATH mobile application and related services (collectively, the "Service").
HAATH operates as a local service marketplace that enables consumers to connect with independent service providers for various local services. HAATH is not an employer, recruitment agency, staffing agency, manpower provider, or job placement service.
By using HAATH, you agree to the terms of this Privacy Policy.
1. Definitions
App: Refers to the HAATH mobile application.
Consumer: A user seeking local services or assistance.
Service Provider: A user offering services through the platform.
User: Any individual using the app, including consumers and service providers.
Personal Data: Information that can identify you directly or indirectly.
Device: Any internet-connected device used to access the app.
2. Information We Collect
a) Personal Information
We may collect:
Name
Phone number
Profile information
Address or location details
Account verification information
We may use Google Sign-In for secure login and account verification.
b) Service Provider Information
If you are a service provider, we may collect:
Skills and services offered
Availability status
Service-related details
Profile and service information
c) Automatically Collected Information
When you use the app, we may automatically collect:
IP address
Device type and operating system version
App usage data
Log data, including crash reports and activity logs
d) Location Data
We may collect real-time location data to:
Match consumers with nearby service providers
Improve service accuracy and user experience
Location access is used only while the app is in use.
HAATH does not collect background location when the app is not being used.
3. How We Use Your Information
We use your information to:
Provide and maintain our services
Connect consumers with nearby service providers
Enable communication between consumers and service providers
Send notifications, updates, and alerts
Improve app performance and user experience
Detect and prevent fraud, misuse, and security issues
4. Permissions
HAATH may request certain permissions such as:
Location access
Internet access
Notification permission
Storage or media access (if required)
These permissions are used only for app functionality and service improvement.
5. Local Storage and Tracking Technologies
We may use local storage and similar technologies to:
Enhance app functionality
Remember user preferences
Analyze app usage trends
Disabling certain features may affect app performance or functionality.
6. Third-Party Services
We use trusted third-party services, including:
Firebase Authentication
Firebase Cloud Messaging
Google Play Services
These third-party services may collect and process data according to their own privacy policies.
7. Data Sharing and Disclosure
We do not sell your personal data.
We may share information:
Between consumers and service providers for communication, service requests, and service completion
With legal authorities when required by law
During business transfers such as mergers, acquisitions, or restructuring
8. Payments and Platform Fees
HAATH may facilitate wallet recharge and platform fee collection for service providers.
Consumers and service providers may independently agree on service pricing and payment arrangements.
HAATH does not act as an employer, recruitment agency, staffing agency, manpower supplier, or job placement service.
9. Data Security
We implement reasonable security measures to protect your information. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain your information only as long as necessary:
To provide and improve services
To comply with legal obligations
To resolve disputes and enforce policies
Data may be deleted upon request, subject to applicable legal requirements.
11. User Rights
You have the right to:
Access your personal data
Update or correct your information
Request account deletion
Users may request permanent account deletion from within the app or by contacting us via email.
To request deletion or support, contact:
Email: haathapphelp@gmail.com
12. Children's Privacy
HAATH is not intended for users under the age of 13.
We do not knowingly collect personal information from children.
13. Advertising and External Links
Currently, HAATH does not display third-party advertisements.
In the future, we may use advertising services such as Google AdMob. If advertising services are added, this Privacy Policy will be updated accordingly.
The app may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites or services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Continued use of the app after changes become effective means you accept the updated Privacy Policy.
15. Legal Compliance
This Privacy Policy is governed by the laws of India.
Any disputes arising from the use of the app shall be subject to the jurisdiction of courts in India.
16. Consent
By using HAATH, you consent to this Privacy Policy and agree to its terms.
17. Contact Us
App Name: HAATH
Email: haathapphelp@gmail.com